Make a custom people field mandatory in forms

Question

I have created a form in Jira Workflow Management and I want to capture a 'required' people field when someone creates an issue. I.e. the reporter is filling in the issue request, but I want to capture the Account Manager name in a separate field. When I make this 'required', my form no longer works - it says unsupported required fields. Any fixes for this?

This is a team managed project, thanks.

Niki Woolston · Answer

Thanks for your answer, I had a text field originally, however I have automation where I want a notification to @mention someone so it wont work here..

Mohanraj Thangamuthu · Answer

Hello, Good day. At the moment Jira work management form supports only limited custom field types. https://support.atlassian.com/jira-work-management/docs/manage-your-form-fields/

We have a feature request to support all fields : https://jira.atlassian.com/browse/JWMCLOUD-29

You can workaround this by using a Text field, where users can type in the name.