May I have a ticket entered to change Org Admin of my organization?

Question

Hello,

A former employee left our company who was the only user with "org admin" access and as such we can no longer access the billing side of our Atlassian products nor are we capable of accessing the email account linked as "org admin". Would it be possible to have a ticket entered that could change the owner of the organization?

I have created a new question here per guidance of these instructions.

Thank you

Rebekka Heilmann (viadee) · Answer

You're welcome. If you can click "accept answer", so other Community members see your question's resolved? :)  Thanks!

artelus · Answer

Thank you for the guidance Rebekka

Rebekka Heilmann (viadee) · Answer

Hello @artelus

this is the Atlassian Community. Neither of us has or can gain access to your Organisation. You need to open a request with the official Atlassian support:

Atlassian Support