Importing Issues from CSV

Question

Hi Team,

I am trying to perform a bulk import and while doing it for existing issuetypes, while importing I am not able to map the issuekey and thus it is creating new issues instead. How can I map that, I am a project admin but not Jira admin as that privilege is with customer.

Second problem is for target start and target end date fields, while insert or update, I have changed the date format in Jira while importing to match csv format and vice varsa to make the csv date format as dd/MMM/yy, it is not giving any validation error but after import it is not holding any value in those two date columns. Any help on this?

Appreciate your help.

Thanks,

Ananda Sen

(Agile Coach)

John Funk · Answer

Hi Ananda,

You have to go through the route of Settings > System > External System Import

You can't do it through the Search box/Filter/JQL function

Mohanraj Thangamuthu · Answer

Hello, Good day. Make sure you map issuekey and issuetype from .csv file. If this is not available for selection then I believe your csv file don't have this column, you can create one.

Also refer to the screenshot available in : https://confluence.atlassian.com/jirakb/csv-import-parent-child-mapping-1096095688.html