Trying to set up an Approvals workflow with multiple approvals independent of each other

Question

Hello,

I am trying to build a workflow that requires several approvals but these approvals are independent of each other, i.e. once the process gets to a certain point, approval requests are sent to four (4) teams/individuals who must review and approve/reject and these approvals are non-sequential.

Does anyone have an idea? All are welcome - I am kind of stuck!

Thank you,

Filip

Mikael Sandberg · Answer

Basically you need a new custom field that is used for the approval/decline log, and I'm using a second one that I use in the automation to see which transition was selected. As part of the transition I have a post function that sets the field Approval to either approve or decline based on the transition. And the automation looks like this:

After the re-fetch there is there is the check to see if the approvers field is empty and if so then transition the issue to in review.

Filip Mitev · Answer

Hi Mikael,

Thank you so much for your response. Would you be able to explain how to do that? I am a novice at using Jira and would appreciate any assistance.

Filip

Mikael Sandberg · Answer

Hi @Filip Mitev,

Welcome to Atlassian Community!

Here is how I did this in a Work Management project where they wanted to be able to approve/decline independently and then make a decision on what to do once everyone approved or declined it. In the workflow for the status where the approval needs to happen I have two circular transitions:

Each time an approver clicks on that action I have an automation that adds the decision to a notes field and also remove them from the approvers field. Once everyone have made their decision they use that log to determine what to do next. This could be automated by checking the number of approvals/declines there are and then transition the issue, but for now this is a manual process.