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How to get current SLA breached

Somnath Raveenthiran

Hi,

Time to Resolution - Breached data is available for closed tickets not for the currently opened tickets, do we have JQL code to get those details

Regards

Somnath

Accepted answers

All comments

Marc -Devoteam-

Hi @Somnath Raveenthiran

JQL to use is:

<Your SLA> operator (=, or other) breached() and status = <Your status>

Somnath Raveenthiran

Screenshot 2024-01-23 110410.png code is not getting accepted in this field

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