Jira workflow access problem

Question

I can not access the workflow. I am getting the errors which are in the screenshots. Do you have any solution? (An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getHeaderHtml' in class com.atlassian.jira.plugins.workflowdesigner.action.WorkflowDesignerAction threw exception java.lang.IllegalArgumentException: Passed List had more than one value. at com.atlassian.jira.plugins.jira-workflow-designer:workflowDesignerApp//templates/workflowDesigner.vm[line 9, column 13] at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:228) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:342) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at org.apache.velocity.Template.merge(Template.java:328) at org.apache.velocity.Template.merge(Template.java:235) at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:381) at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBodyImpl(DefaultVelocityManager.java:117) at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBody(DefaultVelocityManager.java:97) at)

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Emre Can Şahan_s1ohqn · Answer

Hi Tuncay,

Thanks for your support. We have a jira test environment for a company. We can not access any workflow, not just 1 issue or 1 workflow. Unfortunately, we could not identify the cause of the problem and the solution. I reviewed the solution you sent, but unluckily it does not seem to suit our problem.

Have a nice day

Tuncay Senturk _Snapbytes_ · Answer

Hi @Emre Can Şahan

Have you checked this post which has a resolution to your problem?

I hope it helps!