Problem with API auth

Question

Hello,

I have problem with connect Jira and make, when I put my mail, API token and site adress I recived error:

An unexpected error has occured. Please contact your JIRA Administrator. - {"status":{"status-code":[401],"message":["Client must be authenticated to access this resource."]}}

What can I check for this?

Daniel Prudente · Answer

I was having the exact same issue, thanks for the link! My issue was that I was creating an API key (admin.atlassian.com/..../api-keys) instead of an API token (id.atlassian.com/.../api-tokens).

Now it worked well.

Thanks!

raghavendra.v · Answer

Hi - Have a similar issue and I have the security tokens as well and created a new token - however faced the same issue while checking for boards from postman.

Aaron Pavez _ServiceRocket_ · Answer

I've tested make.com and I can create a connection without any issues.

The problem you are having could be due to:

- You are not using a valid email address for your Atlassian.net site

- You don't have the right API token

Check that you have a token here:

https://id.atlassian.com/manage-profile/security/api-tokens

If not, create a new one.

Can you log in to your Atlassian site with dominik.jakuboski@ email account?

Regards