Hey!Say, right now all the newly created issues are routed to queue named A, but I want them to start routing to queue B instead. How do I do that?
Hi @Anastasiia Gubina
Welcome to the community.
Edit you queues and look at the filter that is used in the queue. All queues are based on a filter (basic or by JQL).
So there is no default queue in a system, it depends on the filter setting that are used in the queue.
See this KB article and its related articles on the right side on the page
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