Hi,
Seeing if there is a way to group canned responses?
For instance, I have 15 canned responses that all fall within the same type of category, is there a way I can group them into one as well as create other groups for other canned responses?
@Wesley Himes - OPS Welcome to the Atlassian community
Currently you only have the option to make them personal or public thus grouping them into one of those distinctions. I was not able to find a feature request for this either so I would suggest submitting one here: https://jira.atlassian.com/secure/Dashboard.jspa There might be an app in marketplace that provides this functionality. You can check here https://marketplace.atlassian.com/search?hosting=cloud&product=jira-service-management&query=canned
@Wesley Himes - OPS can you please accept the answer to help others?
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