Figma links won't show

Question

Hi,

When I add Figma links in a file, it shows me this warning even if I can click and open the Figma link that actually exists. I've got the same warning Jira as well. It used to work but something happened recently. Can someone please help?

Thanks

Confluence:

Jira:

Yves_lf4lmf · Answer

In my case the problem is that the file is in our Figma Organisation space with the permission set to "Anyone at Org" can view. Previously I was able to show links and people would just need to log in to see the embed. Now the links are just not rendering anything anymore, just "Can't find link".

I have the same issue with the new smartlinks.

If i change the permissions in the Figma file to "Anyone can view", then you can see it, but that defies the point of having more secure embeds based on logins.

Nikola Perisic · Answer

Hello @Eralp Erol ,

Welcome to the Atlassian community!

I have tested from my side and everything seems to be in order. Do you have any errors in your browser developer console? Have you tried using the incognito mode as well.

If it can open the link but it isn't showing properly, then it is a bug, that you can report to Atlassian by raising a support ticket.

BR,

Nikola