My company uses Teamwork currently are and strongly considering moving over to Jira. One of the main sticking points though has been email integration support. In Teamwork each project has email inboxes automatically set up for task creation but also to save into the "Messages" element of the project. The latter is the real point of interest. So when important customer emails come in with attachments or business decisions it is easy to forward those important notes to the Teamwork project and it is stored in its entirety, including attachments. This has been very useful as a repository of important documents across the entire team that is easily searchable and if there is any turnover in any position on the project it is not lost to the individual's inbox.
Is there a native Jira process that would do something similar or a plugin? Thanks!