Automation rule for sharing issue

Question

Hello community.

Can I ask for help?

I made a project for customers for bussines traveling. I put na custom field "traveler" (user picker field).

How can I made a automation rule: "When issue created, and field "treveler" is not a reporter, then share issue with user from field traveler".

Thats what I made:

I got stuck towards the end on how to share with a person from the "traveler" field.

Please help :)

Arensa Prasta · Accepted Answer

Hi @Jakub Szymański 
I think the above shall work for your rule:

So when issue is created and reporter is not equal to the value of the traveler (note: adapt my customfield with yours. Let me know if you need help with that.), send email (i used the latter as just a notification means but you can choose whatever you would like. 
Let me know if it works.

Eugenio Onofre_v78igo · Accepted Answer

Hi @Jakub Szymański

In order to achieve this behavior, you will need to use a Smart Value as the value to be added on request participants. It would look something similar to the below image:

To do so, start typing {{ and then type the complete field id and property. By the end, click on the smartvalue option.

Please remember to accept this answer in case it helps you resolve your questions as it may also help other community members in the future.

Best Regards,
Eugenio