'An Error Occurred - Attempt to read property "fields" on null.' in integration Jira and testrail

Lia Fernanda

I have successfully integrated Jira and TestRail. However, when attempting to create a test case and filling the reference field with a Jira link, I encountered an error: 'An Error Occurred - Attempt to read property "fields" on null.' I am currently investigating the root cause of this issue and seeking assistance to resolve it

Brant Schroeder

@Lia Fernanda Welcome to the Atlassian community

I would suggest submitting a support issue to the vendor here: https://support.testrail.com/hc/en-us/requests/new