Is it possible to add some images on Jira Request form?

Question

It should be available for only one Request Type.

There are around 10 Request types available on our Customer Portal space.

When I tried seraching in online, couldn't find any option, other than this https://jira.atlassian.com/browse/JSDCLOUD-9486

Please let me know if there is a way for achieving this.

Thank you.

Asha Goyal_0i7i5i · Answer

Hello @Rompicherla Kalyani

Unfortunetly, there is no direct possible way without any plugin, but as a workaround, you can create CF and populate the image in it. Add this CF in the request form.

Below are the post that you can use as a referal:

https://community.atlassian.com/t5/Jira-Content-Archive-questions/how-i-set-jpg-default-value-in-jira-custom-fields/qaq-p/2330792

https://community.atlassian.com/t5/Jira-Service-Management/can-we-create-a-custom-field-for-image-in-jira/qaq-p/2564470

Hope it should give you some hint.

Thanks

Rompicherla Kalyani · Answer

@Asha Goyal

On customer portal, once user click on Request type, usually form will open right,

I would like show an image on top of all the fields only for that request type.

No changes needed on the Portal background.

As shown here:

Thanks.

Asha Goyal_0i7i5i · Answer

@Rompicherla Kalyani

Is this only for display purpose? Or you want to share the image with Customers?

Thanks