What is the best way to give customers access to our company's Wiki?

Question

Hello,

we have established a Wiki about our company and want to share it with interested customers. Still, we do not want to activate it for everybody (so no anonymous access).

What would be the recomemded way though?

To register them all as Guests? Everyone?

(We have 45 payed users)

Thank You & Regards

Kristian Klima_gtcuat · Answer

As was suggested, guest accounts could work but there are limits.

- 5 guests per a paid seat

- 1 guest can only access 1 space

You  may also consider an app based solution.

Example. K15t's Scroll Viewport allows you to create a dedicated documentation site (content from multiple spaces), on your own domain, and restrict access via SSO. Then you'd simply provision your 45 customers to your SSO identity provider and bang... you have a dedicated wiki site, on your own domain, and you control who can access it.

Scott Beeson_bcj5yr · Answer

I feel like "Interested customers" are not going to sign up for an account to read your company wiki. Plus, it's potentially a LOT of accounts to manage.

Obviously I don't understand all your requirements, but maybe create a separate space for this specific purpose so you can enable anonymous access?

The "Public Link" feature might also be an option, but it's for individual pages.

Jack Brickey · Answer

based on what you have indicated I would use guest accounts. Understand you are limited to 5 guests per licensed user.

invite-guests-for-external-collaboration