Using both Parent and Parent Link on Issues

Question

Hi folks,

Hoping you can help me. We have a company managed project with an issue hierarchy of Initiative > Epic > Story. We also have Tasks and Bugs which may or may not be associated with a Story or Epic.

I think that Initiative is the Parent Link and I'd to be able like to associate all Issue Types with an Initiative. I've managed to get Parent on there, however when I add Parent Link to Issue Screens, it simply does not show up. What am I missing?

Robert Wen_Cprime_ · Answer

You can't form parent-child relationships if both issue types are at the same level.

Papadopoulos_ Sophia _LS_ · Answer

Hi @Robert Wen_Cprime_ ,

I have defined that, but it's not showing. Does it matter that 2 issue types are associated with one level?

Robert Wen_Cprime_ · Answer

Hello @Papadopoulos_ Sophia _LS_ , Welcome to the Atlassian Community!

If you intend to go beyond the standard 3-stage hierarchy (Epic-Standard-SubTask), you need to set this custom hierarchy in Plans (aka. Advanced Roadmaps).  It's from there that you can see the linkages to Initiative.

https://support.atlassian.com/jira-software-cloud/docs/configure-custom-hierarchy-levels-in-advanced-roadmaps/