I only receive notifications from issues I watch on the android app but not in desktop version

Question

Hi,

Thank you in advance.

I only receive notifications from issues I watch on the android app but not in desktop version. I don't understand why since I'm watching the issue.

Also, I prefer the notifications directly on Jira instead of receiving emails and that works fine but I only receive notifications when I am mentioned.

I also tried to look in the 'watching' tab under 'notifications' but still I only see the notifications (that I'm not mentioned) on my android app...

Pablo Rojas_05uuy2 · Answer

Got it, thank you so much! I will see if I experience the same problem : having some notifications only in the Jira App and not in the web App.

Have a nice day!

Rebekka Heilmann (viadee) · Answer

The "watch your issues" option only automatically adds you as Watcher on the issues you are editing/creating/working on.

You will have to edit

You should still receive the notifications under the "Bell" icon on the website, even with deactivated Email notifications.

Pablo Rojas_05uuy2 · Answer

Hi @Rebekka Heilmann _viadee_

Thank you so much for helping me, yes, I am watching issues and receive notifications on those issues in my App, but I don't get the same notifications on the Web-App,

I understand that notifications are set on Project basis but why would I get them in the mobile app and not the web app since I set the 'Watch your issues' under 'Personnal settings' as 'Enabled' on the web app ?

Thank you again!