So the use case I am looking for is :
For all issues Type: Bug in Project_A
When the issue status is moved TO “Resolved - Fixed” AND with condition that the “Fix Versions” field is non-empty.
A template form should pop-up with a set of numerous questions like summary questions & some testing instructions and text fields for the answers.This is a required enhancement for already existing workflow.
Hello @abhishek.s-j
Are you working with issues in a Team Managed project or a Company Managed project?
If you are working with a company managed project then you can create a screen with the fields you want and attach the screen to the transition. If you want to allow the transition when the condition is not met and don't want the screen to display in that case then you need to create a second transition that doesn't include the condition or screen
You can find information about managing workflows here
https://support.atlassian.com/jira-cloud-administration/docs/work-with-issue-workflows/
@abhishek.s-j
Instead of a pop-up, if you make those additional fields summary questions, testing instructions etc optional.
Add a validator when the issue status is moved TO “Resolved - Fixed” AND with condition that the “Fix Versions” field is non-empty and make the summary questions, testing instructions required for this scenario.
I tested with issue status is moved TO “Closed” AND with condition that the “Fix Versions” field is non-empty, environment field is required.
You could start with this and expand to using a transition screen.
Hi @Trudy P Claspill , Can we do something with Jira Templates, the list of summary questions and testing instructions questions/fields are more.
Hi @Kavitha Chandrasekaran , Can we do something with Jira Templates, the list of summary questions and testing instructions questions/fields are more.
I was confused, because we cannot set new custom fields for each question since that would be like too many fields then, what is the suggested approach.
Also, I was confused, because we cannot set new custom fields for each question since that would be like too many fields then, what is the suggested approach.
If you don't create fields to store the answers to the questions, how do you expect to retain the answers in the issue?
Jira Cloud does not natively have a template feature. When you say "Jira Templates" are you referring to a third party app? If you are, which one specifically, because I am not finding a Jira Cloud third party app named "Jira Templates".
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