How migrated half of the Server instance ?

Question

Hi,

I have to migrate 100 projets and 150 users from a Server v8.20.8 to a cloud already on use.

but there is a lot of projets and users that i dont what to migrate (i just have to migrate the french one)

And there is a lot of trouble with the other country : duplicate mail, strange domain ...

How can i do, without change everything ?

Ranchin Hervé · Answer

i cant, because i have to correct all the duplicate mail and validate to many domain i doesnt know... i have to focus on my stuff but when i select a project to migrate it tell me "you have 2 duplicate mail" but they dont tell me who is it, in the middle of all the other !

Ranchin Hervé · Answer

The probleme are not the projet, i can choose, but its the domain, the duplicate mail, that i have to "check" and correct before !

I dont want to correct all the european data also part of them have already move to cloud and stop using server but the data remind here !

Joseph Chung Yin · Answer

@Ranchin Hervé -

Welcome to the community.  As @Trudy P Claspill suggested, you should use the free add-on to assist your process.  Here is an additional reference link on Cloud migration - https://support.atlassian.com/migration/resources/.

I have the similar question on why you don't want migrate the entire data set as Server env will no longer be supported on Feb 2024.  In my opinion, you should migrate the entire set, then remove or archive the un-wanted projects from your Cloud env.

Hope this also helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.