nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

App Created Custom Fields

LeRoi Mines

I've found this article for Server Jira, but I cannot find an equivalent for Cloud products.

JSM has a custom field called [Last Customer Comment Date] that we did not create. Before we start using this field (or rather populating it through automation), how can we find out which app created this field? At present the field has not been used according to JSM. I would like to not have to create another field to capture the same information.

Many thanks in advace

LeRoi

Accepted answers

Marc -Devoteam-

Hi @LeRoi Mines

As @Rebekka Heilmann _viadee_ mentions, if its from an app its mostly noted in the description of the CF.

You can also check the audit log when the field was created.

The only app I knwo who has this field by default created in Jira is: Enhancer Plugin for Jira

Otherwise you can contact Atlassian Support, they can access you instance backend and probably can see when the field was created and by and admin or an app.

All comments

Rebekka Heilmann (viadee)

You could check the Audit Log under Settings > System

Oftentimes automatically created fields will have a proper description, but I guess you already checked Settings > Issues > Custom fields ?

Marc -Devoteam-

Hi @LeRoi Mines

As @Rebekka Heilmann _viadee_ mentions, if its from an app its mostly noted in the description of the CF.

You can also check the audit log when the field was created.

The only app I knwo who has this field by default created in Jira is: Enhancer Plugin for Jira

Otherwise you can contact Atlassian Support, they can access you instance backend and probably can see when the field was created and by and admin or an app.

LeRoi Mines

Thanks for your help.

I managed to find the audit log and found the field creation there. It has my name next to it, but I know that I did not create it. I believe it was created by our first JSM project since we have not added any new apps since tstarting to use JSM. So, I feel safe in using this field for it's intended purposes.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management