Automation rule where Summary starts with different phrases

Question

Hi everybody,

I am looking to build an automation rule which triggers every time an issue is created where the condition is:

Summary starts with "Automatic reply" OR "Error message".

Is it somehow possible to do this in one rule or must I create a rule for each phrase?

Eiríkur Baldur Þorsteinsson · Answer

Thank you @Jack Brickey

This is indeed disappointing and seems to me like a basic requirement. I am surprised how primitive and limited automation conditions in Jira are in this regard.

Eiríkur Baldur Þorsteinsson · Answer

Thank you @Fazila Ashraf

This is indeed disappointing and I agree with you that this seems like a basic requirement. I am surprised how primitive and limited automation conditions in Jira are in this regard.

Fazila Ashraf · Answer

Hi @Eiríkur Baldur Þorsteinsson

AFAIK, as https://jira.atlassian.com/browse/JRACLOUD-31066 is not there yet, summary starts with a phrase.

But if you are ok for summary contains, then you can use the JQL as condition for issue created event

summary ~ "Automatic reply" OR summary ~ "Error message"