About automation triggers when duplicating projects.

Question

I moved the issue from project1 to project2.
Then I want to send a message to slack with a link to the issue created in project2 when it was moved to project1.

But why is the "Issue created" trigger not working in project2 when I move the issue to project2?

Mohanraj Thangamuthu · Accepted Answer

Hello, Good day. On the project 2 automation rule, make sure following option is enabled.

"Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule."

Bill Sheboy · Accepted Answer

Hi @Sasha

The Issue Created trigger is for new issues.  Please try using the Issue Moved trigger instead.  For your scenario, the rule would be defined in you Project 2.

https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Issue-moved

Kind regards,
Bill