Automatically Assign issues from a user to a specific user

Question

Hi,

At the moment i use a user called "Repoter" for all the issues that are generated via feedback form. At the moment, any issues created are automaticly assigned to the Project lead. However, i want to set this up so that the issues are assigned to a specific user?

This just means that I can review the feeback from users and make sure they are acted upon etc..

Jobin Kuruvilla [Adaptavist] · Answer

Yes, this will work if you only have to assign this to a single user. For a moment I thought the issue should be assigned to different users based on a field selected on the form.

Vijay Khacharia · Answer

Yes I agree Jobin, it was my assumption by reading the description that it has to be assigned to single user.

Vijay Khacharia · Answer

Hi,

You can use the post function, "Update Issue Field" or "Copy value from other field", on create issue transition to assign the issue to specific user.

Vijay.