Can I receive email notifications in a secondary email?

Question

The Jira login details from my employer is an company email/domain tied to Gmail/Google  service, but it actually doesn't have a mailbox (it's for login purposes only). Is there a way to receive email notifications in my actual personal email? Is there any way to get notifications other than using smartphones?

Igor Medeiros - Modus Create · Answer

Hi @Anderson Guering ,

I believe that our app Notification Assistant for Jira can assist you in this scenario.

It allows you to build fully customizable notification rules and set the recipient as any email address you need. (Including external)

Feel free to reach out.

Anderson Guering · Answer

Hello. I can't find this automation option anywhere in settings, projects or issues (I'm pretty new with the software). Is this one of those apps I've to connect? Maybe only admin can change this? (the account is managed by IT)

viktorfdez · Answer

or if you use JSM with the incident participant field