I have lost my phone and with that lost the 2-factor authentication

Question

I have lost my phone and with that lost the 2-factor authentication I have configured in my phone. I have reached out to my admin as well, but He is unable to, saying He cannot do much with my Atlassian account.

Please help me add my new phone for 2-factor authentication so that I can login smoothly.

Syed Rabil · Answer

Hi Jack, thank you for helping ... let me reach out my Admin again ...

Jack Brickey · Answer

Hi @Syed Rabil , please see the following and share with your admin. If necessary your admin can reach out to Atlassian support for assistance.

enforce-two-step-verification