We wanted to stop external customers from being able to create their own portal account when accessing our portal, so we disabled the "Allow portal-only accounts to be created for new customers accessing the help center", but we still have the "Allow customers to create accounts" option turned on so "unregistered" customers emails will still be actioned.
The issue we now have is that is that when we want to add a new customer to an organisation, we get an error due to the "Allow portal-only accounts" option being disabled. We can temporarily turn this on, create the customer, then turn it off again.
Is there a way we can still have the customers unable to create their own portal account being disabled, while we can create customers ourselves without having to turn the option on then off again?
