number of agents assigned to my jira service management account

Question

on the jira service management platform, where I can locate the number of agents that have been acquired.

Marcus Jones · Accepted Answer

Hi @Pedro Marca Huamancha ,

Welcome to the community!

Are you looking for the total number of Agents (Licensed JSM Users) in your account? If so,  the directory can be found in the admin portal under directory which will show Total Users, Active Users, # of Administrators. You can also filter by active/suspended/deactivated as well as role, User access, and Customer access.

Joseph Chung Yin · Accepted Answer

@Pedro Marca Huamancha -

Welcome to community.  As a site admin, you can find the number of agent license information from Admin (Settings >> Billing)

Hope this helps.

Best, Joseph