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Imported data not showing up

Klaus Charlier_2ms5jl

I have exported and then imported a set of data (in German "Bereich") and everything went without errors. But the data does not show up in the destination.

If I re-run the import, then it reports a problem after 50% which I guess is, because the data already is in the destination.

I just can't see it...

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Laurie Sciutti

Hi @Klaus Charlier and welcome to the Community! What is the exact error that appears? Have you checked the audit log for more info? How are you importing (Word doc, XML, page, space, etc.)?

Klaus Charlier_2ms5jl

Hi Laurie.

There is no errormessage as such. When I ran the import the first time, it wen through without any error at all. At the end of the procedure, I was told, that due to re-indexing it might take a while befor I can access the imported data. That's why I waited until the next day.

Beeing relatively new to ot all, could you point me to where I can find the "audit log"

As to the format I used XML and there it was a space I wanted to move from one Confluence instance to another one

Klaus Charlier_2ms5jl

I forgot to mention: It was a move of a space from cloud to cloud...

Klaus Charlier_2ms5jl

My investigations took me a step further.

I have tried to access the imported site through direct URL, which results in this message:

You’ve stumbled on a restricted space

Only some people can view this. If you think you should have access, try asking the person who sent you here for help. Learn more about space permissions

OK. The way I understand this is, that the imoprted site had restrictions in place in the source cloud instance which prevent me from even seeing the site in the destination cloud instance.

What can I do with this dead data now? I would like to delete this inaccessable site data, set the permissions right in the source cloud instance and then redo the transfer.

But how do I delete something, that I can't even see? Or is there another way to solve this?

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