Story Points Estimate Bubble on Backlog Issues

christopher.branaman

Working in JIRA Cloud, Company-Managed, Classic Project. I'm experiencing a few issues regarding the estimate bubbles in the backlog and I'm not sure if there is a settings issue (user error) or if things are simply working as intended.

Issue #1

For some reason, the Not Started value always appears as zero. Should it not be showing a Story point total for all Cards not in progress (To Do column with Status of Not Started)?

#2

The In Progress value always shows the total number of story points in the release for all cards that are not in one of the completed statuses (Done, Cancelled, etc). Meaning it shows total value for cards in In Progress, as well as the To Do/Not Started cards.

#3

The Completed value will always show the total number of story points completed for the release but only for user Story cards. It does not include the points completed for planned Bugs which we also assign Story points to.

Any help or suggestions are appreciated!

 

Trudy P Claspill

Hello @christopher.branaman 

Those bubbles will show the totals for the issues in the matching Status Categories.

Every Status belongs to a Status Category. The Statuses and Status Categories are color coded:

Category Name	Category (and Status) color
To Do	gray
In Progress	blue
Done	green

And the totals will be only for the standard level issues (i.e. Task, Story, Bug, etc.), not for any sub-task type of issues. If story points from Bug type issues are not being included, you should check if your Bug issue has been classified as a Sub-task issue type instead of a standard level issue type.

Can you show us the list of issues in the sprint, showing their Status and Story Points value? Obscure the issue Summaries if necessary. Example:

Can you show us a screen image from your Project Settings > Summary page for the Issue Types Scheme? Example: