Confluence Cloud - trying to copy a page fails, ends in "An error occurred. Please try again later."

Question

Copying the page worked perfectly in the past.

Now it fails with error "An error occurred. Please try again later." without returning any specific error no. or such.

When then trying to "Copy" the page again, Confluence returns, that the copy process is still in progress.

When then trying to "Copy" after around 10 minutes, the copy-process begins from start, without returning any copied page.

Help - pretty lost without that copy-function. Any hints very welcome.

Jörg Sigle · Answer

Hi @Dan Breyen ,

thank you so much for your feedback.

I tried, and no other page could be copied.

Today it works very quickly, again. So I assume there must have been some hick-ups on Atlassian' side.

Best regards, Jörg

Dan Breyen · Answer

Hi @Jörg Sigle is it just this page that isn't copying?  Do other pages copy?  Have you tried a different PC, or can someone else try to copy it?

Is there a large amount of data on that page?  Could you temporarily shrink the size of the page to see if that copies.

Does it have a large number of attachments?  There is an issue for that: CONFCLOUD-76868 with your same error.  If that's it, I would suggest voting for and watching it for updates.

Hope that helps.