New User Options Gone?

Question

I just tried to create a New User in JIRA, and it looks like now the only option is to enter their email and have them log in. I can't find where to create their User Name or fill out any other information for them.

Can someone tell me where this is? I'm afraid it was removed, but I can't think of any reason why it would be.

Thanks!

rishida · Answer

Hi Tushar,

Yeah, my permissions are correct. I was able to do this before. I just lost the ability. I'm on the cloud version.

Thanks

Tushar6 · Answer

Hi Ryan,

I am using the standalone version, I have not checked the Cloud version, but don't think the option would not be there. Are your permissions correct?

rishida · Answer

Hi Tushar,

I'm using the cloud version. I'm getting there by going to the cog in the upper left, then "User Management", then "Create users" on the upper left".

Thanks