nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

I want to make a automation that send a slack message with mention when mentioned in the comment

藤野　珠輝

Hi,

I am trying to make an automation rule that does below:

- Triger: When commented

- If: the comment includes mention

- Then: send a slack message with mention to the specific user mentioned in the jira comment

---------------------------------
Currently the rule I made look like the picture below.
コメント 2023-12-27 164614.jpg

This automation works but the problem is the use of if-else condition.
When one of the if-condition is met, the following if-conditions are ignored. Therefore, this rule does not work when I want to mention more than one person.

Are there anyway to fix this? Also, I know the way I made the rule is not very practical, so I am looking for the way to simplify the rule by using variables or look up table.

I appreciate any help! Thank you in advance.

Accepted answers

Bill Sheboy

Hi @藤野　珠輝 -- Welcome to the Atlassian Community!

Rather than using an if / else structure, you can simplify your rule to use a Created Table, Created Variable, and Advanced Branch. For example:

action: Create Lookup Table, with a row for each user. The "key" would be their account id and the "value" would be their Slack id. Let's assume that is named tblSlackUserList
action: Create Variable to extract all of the mentioned users' account id values into a comma-separated values list. Let's assume that is named varUserList
advanced branch: to split your created variable into each item for looping with {{varUserList.split(",")}} Let's assume the variable is varUser
- action: send your Slack message to the user, getting their Slack id with:
  - {{tblSlackUserList.get(varUser)}}

This method will work for up to 200 users, as that is the current limit for the Lookup Table.

Here is more documentation on those techniques to learn more:

Kind regards,
Bill

All comments

藤野　珠輝

Forgot to mention -

my Jira project is controlled by my company so I cannot do some setting that needs organization admin.

Bill Sheboy

Hi @藤野　珠輝 -- Welcome to the Atlassian Community!

Rather than using an if / else structure, you can simplify your rule to use a Created Table, Created Variable, and Advanced Branch. For example:

action: Create Lookup Table, with a row for each user. The "key" would be their account id and the "value" would be their Slack id. Let's assume that is named tblSlackUserList
action: Create Variable to extract all of the mentioned users' account id values into a comma-separated values list. Let's assume that is named varUserList
advanced branch: to split your created variable into each item for looping with {{varUserList.split(",")}} Let's assume the variable is varUser
- action: send your Slack message to the user, getting their Slack id with:
  - {{tblSlackUserList.get(varUser)}}

This method will work for up to 200 users, as that is the current limit for the Lookup Table.

Here is more documentation on those techniques to learn more:

Kind regards,
Bill

藤野　珠輝

Hi Bill,

Thank you so much for your answer and sorry for my late response.

I built the rule based on your suggestion.
I am not sure what to put on the smart value for varUserList, to make a comma-separated list.

I attached the picture of the current rule. I really appreciate if you can spot when I should change - currently even if the user in the look up table is mentioned, slack message will not be sent.

Bill Sheboy

Consider adding a split(" ") before the match to improve the chances of a match when there are newlines and other formatting in the comment. They try re-testing.

If that does not help, please post an image of the updated rule and the audit log details from the rule execution.

藤野　珠輝

Thank you. I tried to follow your advice but since I define "varUser" in Advanced branching using "varUserList" so thought it is not possible to put split before the match. Can you explain a little more about what you meant?

Also, I removed "if: compare two values" then, audit log shows an error:

Error rendering smart-values when executing this rule:

Failed to get value for issue.comment.last.body.match("\[~accountid:(.*)\]): {{issue.comment.last.body.match("\[~accountid:(.*)\])}}

it seems the smart value in Create variable is wrong. Do you have any idea how I should fix this?

Thank you in advance.

コメント 2024-02-20 193501.png

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Unanswered
Groups
Help

Find more posts tagged with

jira

cloud

jira-cloud