Tempo: Problem Logging Time on Jira Issue

Question

Hi Atlassian Community

Trying to log time on a Jira issue, the Tempo integration is having problems.

The Subject field is flickering and the rest of the popup box is unusable. I can add time against the close-out status but not the Tempo screen.

This is happening with Chrome and Edge.

The Tempo timesheet app seems to be fine.

Thanks for any feedback.

Sam Yan_ydtvpc · Answer

If you have the time blocks on the left expanded, try collapsing it when its flickering.

There is 2 of the same popups showing stacked and overlapping. Its whats causing the flickering, for me at least, when its trying to switch between the 2 of the same popup.

Clicking cancel once closes 1 of the popups, which stops the flickering.

Marc -Devoteam- · Answer

Hi @Jane Ellis

I would raise this topic at Tempo support.

If more people encounter this it could be an issue in the app.

Will Schneider_vcm3g3 · Answer

Hi

I have the same issue, however when you click cancel 1 time the flickering stops and you can fill in the boxes.