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Unable to change reporter on company-managed project even having Modify Report permission

fabio_cabrita

Hello everyone,

I am site admin, and I have two projects, one company-managed and another team-managed. And on both have set my self as administrator of each project, to be able to Modify Reporter.

Some days have passed, and have noticed now that no longer can edit Reporters under that company-managed project, but can edit on team-managed.

This is my current setup:

Am I missing here something?

Accepted answers

fabio_cabrita

This was the solution for me:

https://confluence.atlassian.com/jirakb/user-not-able-to-change-the-reporter-on-an-issue-1069027313.html

All comments

Ben Finn_jtpbl4

Hi @fabio_cabrita

Can you test by adding your name directly to the permission for Modify Reporter?

Walter Buggenhout

Hi @fabio_cabrita and welcome to the Community!

It's not on your screenshot, but also make sure that you have the browse project and edit issues permissions. Without edit permissions, it is not possible to modify anything else.

If the issue you are trying to save is in a closed status, also verify if there aren't any status properties on the issue workflow that block the issue from being edited.

Hope this helps!

fabio_cabrita

Unable to add directly under that project, how can I do it?

fabio_cabrita

What is not on screenshot?

Have check both permissions and can see these:

Project Role (atlassian-addons-project-access)

Application access (Any logged in user)

I am having this issue with issues still opened:

Can you please be more specific about this statement?

"verify if there aren't any status properties on the issue workflow that block the issue from being edited."

fabio_cabrita

This was the solution for me:

https://confluence.atlassian.com/jirakb/user-not-able-to-change-the-reporter-on-an-issue-1069027313.html

fabio_cabrita

So the problem was with workflows: https://confluence.atlassian.com/jirakb/user-not-able-to-change-the-reporter-on-an-issue-1069027313.html

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