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Asset & Configuration Management Module: Add in JIRA Service Management Standard Plan

S Jena

If we will go for JIRA Standard plan for JIRA Service Management,

Can we add only Asset & Configuration Management Module in JIRA standard Plan?

Can we add configure item in change management, with the out-of-the-Box JIRA service management standard plan?

Please suggest the steps.

Thanks

Swopna

Accepted answers

Marc -Devoteam-

Hi @S Jena

No you can't get Assets as an addition to the Standard plan, Assets is only included in premium or enterprise plans.

All comments

Marc -Devoteam-

Hi @S Jena

No you can't get Assets as an addition to the Standard plan, Assets is only included in premium or enterprise plans.

S Jena

Thanks @Marc -Devoteam- for the confirmation

Do we have any option, how to add configure item in change management, with the out-of-the-Box JIRA service management standard plan?

Marc -Devoteam-

Hi @S Jena

You can create a single select custom field or fields, you can't have the dependent upon each other in creating a request.

JSM has all ITIL components, it's not devided per component like other ITSM tools

S Jena

@Marc -Devoteam- Thanks for the update

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