Unable to switch to another Jira product

林 享史

There was a problem accessing this content

Check your network connection and try again, or contact your administrator for help.

 

The above error code is displayed.
The switch destination is not IP-restricted and has been granted administrative privileges.

Ollie Guan

Hi @林 享史 ,

Access the following documentation in order to understand how to find your existing IP allowlists, as well as adding a new allowlist in case needed.

https://confluence.atlassian.com/confkb/there-was-a-problem-accessing-this-content-error-message-atlassian-cloud-1283364579.html