We are seeing an issue where emails from @SES.ginniemae.gov are failing to creating issues in our Jira instance. Other external emails seem to work and generate issues just fine. What can be causing this? Are there logs we can sift through for the mail handler?
Hello, Good day. Do you also use Jira service management ? . If yes, please check this https://jira.atlassian.com/browse/JRACLOUD-78229
Hi @Mohanraj Thangamuthu
Thank you for linking that issue. We are also using Jira service management. I see the linked issue was opened almost two years ago. Has any progress been made in finding a workaround?
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