Jira Automation Passing Multi-Select Values From Parent To Child

Alae Riahi

Hello Team,

We want to pass the values of the parent from Multi-Select custom field to the child while creating the child,

It's working for a single choice but when we chose 2 or 3 ... it's not working,

Please find in the attachment the automation, we created,

 

Thank you in advance.

 

 

Bill Sheboy

Hi @Alae Riahi 

Are you trying to sync (i.e., copy) the newly created issues to the parent, or add the values which currently exist in the parent?

I will assume you mean "sync", and so have you tried to use the "Copy from Parent" option at the right side of the field, under the ... and SET options?

 

One more thing: the Issue Created trigger can fire so quickly that the data is not yet available for the rule to use.  This may lead to later steps not working as expected (e.g., the condition could fail).  I recommend always adding the Re-fetch Issue action immediately after the Issue Created trigger.  This will reload the data before the rule proceeds.

 

Kind regards,
Bill