Hi,
Can someone help me, please?
I have this problem: when I make an action on a ticket in Personal Queue / Need response Queue, the ticket remains in the Queue and do not disappear. What should I do to clean the Queue?
Thank you,
Francesca
Hi @Francesca Frigeni , welcome to the Atlassian Community.
Could you please provide a little more information in order to help answer your question.
How is your Queue configured (JQL). What action (=automation rule) exactly are you performing?
Thank you!
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