I want to create Automation Rule to Auto Approve the service request for this Workflow.

Ashvin Parihar

I want to create Automation Rule to Auto Approve the service request for this Workflow. It actually worked on my personal Jira account using attached Automation rule. But whenever I am trying to create same Jira rule in company account. I am not seeing option. "Approve/Decline request" under Action section. 

Can you or anyone help me how can I fix this issue

Asha Goyal_0i7i5i

Hello @Ashvin Parihar 

In order to resolve the issue of not seeing the option "Approve/Decline Request" under the Action section in Jira, you should check a few different things.

First, ensure that you have the necessary permissions to access and modify the request. If that is not the case, contact your administrator for assistance.

Additionally, you may need to check that you are viewing the correct screen and filtering the requests correctly. If you have confirmed that those issues are resolved, it may be necessary to contact Jira support for further assistance.

Kindly accept this answer if it helps.

Thanks