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I'm getting the error "We couldn’t log you in"

jingoong

Hello, I have a account of Bitbucket but I'm getting the error as below

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again. "

Any help please.

Accepted answers

Sayed Bares [ServiceRocket]

@jingoong can you try to login to your bitbucket in a different browser or incognito mode? and see if you can login

All comments

Sayed Bares [ServiceRocket]

@jingoong can you try to login to your bitbucket in a different browser or incognito mode? and see if you can login

jingoong

I'm using google account for login and in incognito mode also fails with same message.

Sayed Bares [ServiceRocket]

@jingoong I suggest reaching out to Atlassian support, according to this thread your account might have been deactivated.

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