Cannot import space because it says it already exists.

Question

I have a space (LIC) which I deleted 30 minutes ago. I exported a zip from from our server to import the space to our cloud environment. I received an error " A space with the key LIC already exists".

I have had no issues doing this for other spaces and I successfully imported the same file to a small, free, test cloud space with no issues. Why is my main site stating that the space exists when I already deleted it?

Thanks,

Mike

Mont IT · Answer

For Atlassian Cloud, you want to see the "Purge a space" section:

https://support.atlassian.com/confluence-cloud/docs/delete-a-space/

Mike Bell_hoedly · Answer

Unfortunately, this is still failing. I opened a support ticket. It seems like a new bug.

Mike Bell_hoedly · Answer

Thanks for the reply Shawn.

Could this possibly be a new issue with Confluence Cloud? I've done this previously with no issue.

And now... I replicated the issue in my small test environment. I imported the zip, deleted the space, and attempted to reimport the space only to see the same error message.

I hope that this is not a function that was silently removed or is now a bug? I will try again later this afternoon.

Thanks again.