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Add assets to assets object field through automation

Damian de Vries

Hi everyone!

I'm looking for a way to add assets to the assets object field. I have tried several things, but they didn't seem to work or my formatting wasn't great (JSON, Smart values).

The reason I want the assets to be added to the asset object field is because we do our asset management (phones, tablets, laptops) in Assets. We lease all these devices so it is important to know sometime beforehand when the lease on these devices ends.

For that reason I created an automation with an AQL that is scheduled for the 1st of the month that says 90d before the lease end date to create an issue with the list of devices that will breach the end date within the following 90d.

This works pretty great and I am able to paste the list of devices in the description. We only want to make it simpler since now you have to paste all the serial numbers and input them in Jira Assets. If we could add the assets to the assets object field we could cut that time in half and click instantly to the device in question.

Any ideas to tackle this are welcome!

Accepted answers

All comments

Bill Sheboy

Hi @Damian de Vries

First thing, I am not using the assets features of Jira, and so my suggestions are based on what I know of automation rules. With that out of the way...

From what you describe, you paste information into the Description field of a Jira issue, using that to then create assets. Now you want to paste in more information for each created asset. Is that correct?

If so, I recommend using a defined / fixed format for the information you paste into the description. That will make it easier to parse the data.

Next, try doing this by adding one attribute at a time, testing and improving as you go.

Finally, this will most likely need to be implemented using advanced edit with JSON (or calling the REST API functions). I recommend pre-building the JSON in created variables, and writing it to the audit log to assess it matches what you expect. That will also fully expand the JSON before used in the edit action...and so prevent any JSON parsing errors.

Kind regards,
Bill

Damian de Vries

Hi @Bill Sheboy ,

Thanks for your response.

I'm trying to directly get the assets found with the AQL out of Jira Assets and paste them into the assets custom field with an automation.

I have been trying your last recommendation, the advanced edit with JSON, but I don't see enough documentation about adding objects through JSON. It could also be possible that this isn't present yet since the Advanced Editing documentation has no mention of objects from Jira Asset.

Anyway, I'll keep trying to make it work and otherwise I think having the Name of objects pasted into an issue description isn't that bad either.

Kind regards,

Damian

Bill Sheboy

Sorry I am not able to help more, Damian. I did a bit of research and was unable to find more information on specifics of JSON edit for assets in the documentation. And the example rules on JSM usage in the template library are quite sparse.

At this point, I recommend you submit a ticket to Atlassian Support for assistance. You are the site admin for a paid license, and so can do that here: https://support.atlassian.com/contact/#/

When you hear back from them, please post what you learn to benefit the community. Thanks!

Damian de Vries

Thanks for your response.

I will submit a ticket to Atlassian Support and see what they may come up with.

Afterwards I'll try and make a post or something of that matter so others can try to do it as well!

Brent Nye_p5jau9

@Muhammed Volkan Haralali, not sure if you are in a position to check your previous code, but I'm guessing a Jira update (to 10.3) may have broken the JSON you provided above. Mine is no longer updating the custom field, as it had previously. Curious as to whether yours still works? Thanks in advance.

Carlos

This topic is now closed as the discussion has become outdated. If you have more questions or want to continue the conversation, feel free to start a new topic. For more details on why we close older threads, check out our Rules of engagement - Atlassian Community .

Thank you for your understanding!

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