Jira Automation: How to set a custom field to the same value as a parent ticket with that same field

Question

I am trying to set a custom field titled "Development Lead" to the same value as "Development Lead" on the epic ticket its under. Here's what Im using

{
"fields": {
"customfield_11639": { "id": "{{issue.parent.customfield_11639.accountId}}" }
}
}

Ive also tried

{
"fields": {
"customfield_11639": {{issue.parent.customfield_11639.accountId}}
}
}

Can anyone help with this?

Simon Seoh · Answer

Hi @Nathan Sorkin

To set a custom field in Jira Automation to the same value as the parent ticket's field, follow these steps:

* Create a new automation rule in Jira.
* Set the trigger to "Issue transitioned" or any event that suits your workflow.
* Add a condition to check if the issue has a parent (use "Parent is not empty").
* Add an action to update the custom field.
* Use the "Edit issue" action and set the custom field to {{issue.parent.fieldname}}.

This way, the custom field of the current issue will be set to the same value as the parent ticket's field.

Fazila Ashraf · Answer

Hi @Nathan Sorkin

Welcome to community!

This can be achieved by the edit issue action. eg below:

Trudy P Claspill · Answer

Hello @Nathan Sorkin

Welcome to the Atlassian community.

Can you please show us your complete rule? Sometimes problems are related to the context in which the step executes within the rule.

What is the field type for that field?