Hello All,
I have custom field (Customer) on Initiative level and want to automate that once this field is updated the Customer information should be filled on Epic level as well.
Seeking help on it
Pls check the latest info
Hi @ArvindIf I understand you correctly, the initiative is above the epic and connected by the "Parent Link". You want to make it so that when the Customer field is updated on the initiative level, you push down the updates to the epic level.
This is possible with Automation.
1. When: Value changes for "Customer"
2. If issuetype = initiative
3. For: choose JQL
4. Then: Edit issue fields and use the smart value {{triggerIssue.xxxxxx}} - replace the xx's with the custom id for the field you want to update.
Please let me know if this works for you.
In part 3, you will want to use this JQL:
"Parent Link" = {{issue.key}}
Not getting the required details..
Can you have a look..pls
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