I am the jira admin. I want to import a list of issues into a board from a file that I have exported before in an excel format. But the following message appears:
What could be the reason please and how to solve it?
Hi @Osama Al-Areky exporting and importing are not the same. I would suggest that you follow the suggestion above and check with your Jira admin to make sure you have the correct permissions to perform this action.
I am the jira admin
Have you converted the file to a csv file format?Here's a document for your review.
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