As a customer PM I want to see all requests that my team has submitted.

Sebastian Somi_symviv

The question posted in the title refers to a business case, where we have created a customer portal for a client. We added a team of testers from the client and each of them submit tickets independently.

 

How can we display all requests created by all the team members in the "All" section?

Rudy Holtkamp

Hi @Sebastian Somi ,

You have to put all your testers into an organization. Then on every request they submit, they can share it with the organization (default) or they can keep it for themselves.

If you are part of the organization you can see all the requests that have been shared with that organization.

 

Cheers,

Rudy