Jira Configuration app recommendation?

Question

Now that we have fully migrated to the Cloud, as an Admin, I need an app to help organize, optimize, and manage the Jira configuration. I have been reviewing the Marketplace without much luck.

Does anyone have a recommendation for a Marketplace app that will help clean up and maintain the Jira configuration? Thanks for the input.

Sagi Bracha Salto_io · Answer

Hi, Sagi from Salto here.

I believe Salto's free plan can help you achieve some of your goals. 
Once you'll connect your instance and extract your configuration into Salto, you'll be able to explore all the elements that exist in your instance and see their dependencies. That can help you make informed discussion on the potential impact of removing/changing elements. Some additional general clean up tips can be found in this article.

Don Hames · Answer

I should have been more specific about what I am looking for; thank you, Clark.

Coming from the Data Center version, there is some functionality that is missing in the Cloud. For example, in the DC version:

-if I open the Admin -> Projects, the project count is shown in the upper right-hand corner. I do not have a way to know the project count in the Cloud.

-if I open the Admin -> user management, I get the user count and can sort by group or application access. In the Cloud, the Managed accounts is quirky at best. I can limit the users with Account type or Product access, but if you. export the users to .csv; you get ALL users, not just the filtered list.

I also want to be able to find inactive users, issue types, workflows, etc., and remove or modify them confidently.

I would like to keep custom fields under control to remove duplicates without impacting my users.

The perfect app would assist in the cleanup of an existing Cloud instance, allow you to get real-time information on Jira object usage, and make single or bulk updates from the filtered list of those objects. It would also be able to run checks to identify the problems or potential problems that need my attention.

I know the perfect app may not exist. It may be a combination of apps. How do you, as admins, maintain, configure, and optimize your Cloud instances? What's your favorite Admin app or app?

Thanks for the input. I'm trying to spend my time managing the Cloud instance, not researching and trial and error, looking for tools to help me do that.

Clark Everson · Answer

Hi @Don Hames

Depending on what you are looking for that generally would be the tasks of a Jira Admin, which is why having one, whether it be an Atlassian Partner or hiring someone. If you're looking for specific functionality such as finding fields that have duplicate names etc, then there are apps like optimizer for Jira.

Best,

Clark