I'm unable to import test case using Zephyr Squad from excel with 4 mapped fields.

Question

Hi, I'm trying to import test cases from excel spreadhseet to  Zyphyr Squad with 4 fields mapped  'Test case name', 'Description' , 'Channel' and 'Use case'.

When i import its failing with this error. Please advice.

Master Row : 3, Sheet Name : Sheet1, Error Message : Error while creating issue : {"customfield_10177":"Specify a valid value for Channel","customfield_10176":"Specify a valid value for UseCase"}

Master Row : 2, Sheet Name : Sheet1, Error Message : Error while creating issue : {"customfield_10177":"Specify a valid value for Channel","customfield_10176":"Specify a valid value for UseCase"}

the values of these two fields is as below.

ChannelUse Case  Desktop-ExternalAIA

Vidya Iengar · Answer

Thanks ,  I refered to the same link before.

I will create a ticket with the support team.

Mohanraj Thangamuthu · Answer

Hello, Good day. Kindly check if this link helps you: https://support.smartbear.com/zephyr-squad-cloud/docs/en/test-cases/import-test-cases.html.

Also please create a ticket with application vendor support team at : https://marketplace.atlassian.com/apps/1014681/zephyr-squad-test-management-for-jira?tab=support&hosting=cloud regarding this issue.