Adding Multi-Select Field as Column in QMetry - Unexpected Error Occured

Question

I added a multi-select field as a column in QMetry and after doing so I received 'Unexpected Error Occured' and I cannot see anything in QMetry now. Prior to adding this column I had a filter applied, which showed me 18 results. I then wanted to see what was selected for one of the fields, so I added this as a column and broke it all.

I have no way of editing the columns now (see screenshot below) or removing the filter. The only way I can see test cases is by visiting the associated Test Cycle. I can no longer get a list of test cases.

Just as a side note, I have blanked out all our folder names on the left hand side in the below screenshot. I currently have the 'All Test Cases' folder selected and there are LOTS of test cases in there. I just wasn't sure if I was allowed to share those folder names or not, so figured better safe than sorry.

Shravani Baviskar · Answer

Hello Gayle,

Greetings!

Thank you for using QMetry.

Kindly contact QMetry Support for swift assistance on all queries and concerns related to QMetry. Here is the link to reach out to QMetry Support:

https://qmetrysupport.atlassian.net/servicedesk/customer/portal/46

Regards,

Shravani Baviskar

Gayle Roncin-Abra · Answer

Solved! After clicking into random folders I was able to take away the column and filter and then my screen (as shown above) was reset to have the option to add columns, filters, etc